Kadehuis Dental

Making a complaint

If something has gone wrong, we would rather hear it from you than not hear it at all.

Tell us first

Speak to whoever treated you, or ask for the practice manager. Most things are settled the same day, and a complaint made early is one we can still do something about.

In writing

If you would rather write, use the address on the contact page. We will acknowledge it within three working days and give you a full answer within ten.

If you are still not satisfied

You can take it further, and we will tell you how rather than wait to be asked. Going elsewhere with a complaint is your right and not a discourtesy.